Frequently asked questions
FAQs
Who is Pigment Caché?
Pigment Caché is a Moroccan artist living in France who creates original artworks blending abstraction, pointillism and sculpted textures.
How do I buy an artwork?
You can contact me directly through the contact form, by email or by phone for information about the artwork you are interested in.
Are the artworks unique?
Yes. Each artwork is made by hand and is a unique original creation.
Do you accept custom commissions?
Yes, custom commissions are possible depending on the project. Feel free to contact me to discuss it.
How long does a custom commission take?
The average creation time is about 15 days, depending on the size and complexity of the artwork.
Do you ship internationally?
Yes, artworks ship within France and worldwide: allow about 2 days for delivery in Europe and 7 days elsewhere. Delivery is free within France; for international orders, the cost depends on the destination.
Do the artworks come with a certificate of authenticity?
Yes, every artwork is delivered with a signed certificate of authenticity.
Which payment methods do you accept?
Payment can be made by bank card, bank transfer or any other method agreed when ordering.
How should I care for an artwork?
Avoid direct sunlight and excessive humidity, and dust the artwork with a soft, dry cloth or a soft brush.
Can I return an artwork?
If your artwork arrives damaged in transit, please contact me quickly so that a suitable solution can be found.